Meet the NZQBA Conference Speakers: Your Mission Briefing for 2026

Have you ever finished a conference only to hear someone say…

“Did you go to that session? It was incredible!”

…only to realise you were sitting in a different room.

We’ve all been there.

That’s one of the things we love about the NZQBA Conference.

There is no juggling agendas. No fear of missing out. No trying to decide between two great speakers.

Instead, every attendee experiences the same carefully planned programme, with every session building on the last.

From mindset and profitability through to protecting your business, understanding what’s happening in the market and creating loyal clients, every speaker has been chosen to help you become a stronger, more profitable and more confident Bookkeeper.

So, before conference day arrives, here’s your mission briefing on the incredible speakers you’ll be hearing from.

🎯 Mission 1: “I’m feeling overwhelmed.”

Don’t miss: Dr Ellen Joan Ford

Keynote: Real Life Mission Impossible

Sometimes the biggest challenge isn’t software.

Or legislation.

Or difficult clients.

It’s believing you can tackle everything that’s being thrown at you.

Dr Ellen Joan Ford opens the conference by challenging the idea that impossible really means impossible. Her keynote is about resilience, innovation and thinking differently when the odds seem stacked against you.

Perfect for Bookkeepers who are:

  • Feeling stretched
  • Facing constant change
  • Ready for fresh perspective
  • Looking for inspiration before diving into the day

💰 Mission 2: “I’m working too hard for too little.”

Don’t miss: Natalie Coombe

The Math Doesn’t Math: The Hourly Rate Trap

If you’ve ever looked at your calendar and wondered…

“Why am I so busy but my bank account doesn’t reflect it?”

…this session is for you.

Natalie has helped hundreds of service-based business owners become more profitable by changing the way they think about pricing. Drawing on experience working with everyone from solo business owners through to global brands, she’ll show why hourly rates often keep business owners stuck and what to do instead.

You will leave asking bigger questions than simply:

“What should I charge?”

Instead, you will ask:

“What is my expertise actually worth?”

🛡️ Mission 3: “I want to protect my business (and my clients).”

Don’t miss: The Protect Yourself and Your Clients Panel

Featuring:

Bookkeepers are increasingly expected to understand compliance, onboarding, insurance, legal risk and client protection.

You don’t have to become a lawyer or insurance broker…

…but you do need to know enough to ask the right questions.

This panel brings together three experts covering AML technology, commercial insurance and legal advice to help you reduce risk and better support your clients.

If compliance feels like it’s getting harder every year…

…don’t skip this one.

📈 Mission 4: “I want to know what’s really happening in business.”

Don’t miss: Mission Intelligence – The State of Play

Featuring:

Every day you’re talking to business owners.

But what are they really experiencing? –

  • Cash flow pressure?
  • Late-paying customers?
  • Staff shortages?
  • Technology changes?
  • Government initiatives?

This panel brings together experts working directly with New Zealand businesses every day, sharing practical insights into the challenges business owners are facing right now and what Bookkeepers need to know to stay ahead.

Think of it as your annual intelligence briefing.

🚀 Mission 5: “I know what I should do… I just don’t do it.”

Don’t miss: Natalie Tolhopf

Operation Sticky Biz: How to Retain Clients and Activate Your Revenue

Every Bookkeeper has ideas.

Not every Bookkeeper acts on them.

Natalie Tolhopf specialises in helping business owners move beyond perfectionism, back themselves and actually take action.

Whether you’ve been putting off:

  • raising your prices
  • launching a new service
  • improving your marketing
  • hiring staff
  • or simply believing in yourself…

…this closing session will give you the confidence to stop waiting for the perfect time.

Because perfect rarely arrives.

Momentum does.

One Mission. One Room. One Incredible Day.

You might arrive excited to hear about pricing, only to leave buzzing with ideas from a panel discussion on compliance. Or you might think you’re coming for technical knowledge and discover that the biggest shift comes from a keynote that changes how you think about your business.

The beauty of this year’s programme is that every session builds on the one before it. From mindset and profitability through to risk management, business insights and client retention, you’ll finish the day with practical ideas you can put into action straight away.

Mission accepted?

Your briefing is complete.

Now it’s time to join us on the day.

Download the conference agenda to explore the full programme and make sure you’ve secured your ticket. We can’t wait to welcome you to a day of practical learning, shared experiences and plenty of conversations with Bookkeepers who understand exactly what you do.